Free Subscription Plan
The Free plan is an ongoing free subscription with limited features, including:
$0/month
20% ad processing fee
1 connected social channel
10 posts per month
5 video uploads
5 HD downloads per month
Soundlink hashtags cannot be removed
Paid Plans
Soundlink also offers paid plans including Artist Pro. You can view and manage your plan from your Subscription settings.
How to cancel your subscription
You can cancel anytime directly from your dashboard.
Steps:
Go to your Subscription settings
Click Change plan
Select Free plan
Confirm
That's it — no need to contact support.
What happens after you cancel?
Cancellation does not stop your plan immediately.
Your subscription stays active until the end of your current cycle
You will not be charged again after that
Example:
If your plan renews on March 30 and you cancel today, you'll keep access until March 30.
Upgrading your plan
If you upgrade mid-cycle:
Your unused time is applied toward the new plan
You won't lose value when switching plans
Prorated credits will apply
Refunds
Soundlink subscription plans are non-refundable. Like most subscription services, your payment covers access for the full billing period regardless of usage.
Canceling your plan stops future renewals — it does not entitle you to a refund for the current period.
Paid Growth Campaign Credits (as of June 16, 2025)
For paid ad campaigns, we no longer issue cash refunds for unspent budgets. Instead, any unspent campaign budget from a stopped campaign is automatically returned to you as Soundlink credits, which you can use toward future campaigns.
Common confusion
"I canceled, why am I still active?"
Because cancellation stops future billing, not current access.
"Do I need support to cancel?"
No. You can do everything directly in your dashboard.
Need help?
Contact support.