Billing & Plans
Details on pricing, plans, payments, and how billing works on Soundlink.
By Charles1 author13 articles
- [Billing] Understanding the Credit WalletThe Credit Wallet is a prepaid balance in US dollars for your workspace.
- [Billing] Auto-Recharge: Keep Your Credit Wallet Topped Up AutomaticallyNo more manual top-ups or missed low-balance emails. Auto-Recharge automatically tops up your Credit Wallet whenever your balance is insufficient to cover campaign renewals, so your campaigns keep running without…
- [Billing] Wallet-First Checkout: How New Campaigns PayNew Paid Growth campaigns pay from your org's Credit Wallet balance first, with a backup saved card covering top-ups and renewal shortfalls.
- [Billing] Organization Wallet: Unified Payment Panel in Campaign ReviewWallet payment options are now standard for every org in campaign review and Settings.
- [Posts] Subscriptions, Cancellation & RefundsEverything you need to know about managing your Soundlink subscription.
- [Ads] How Much Does This Cost — And Is It Worth It?No subscriptions. No bait-and-switch. Just a straight-up breakdown of what you spend, and what you get.
- [Ads] How to Stop a Campaign & Claim Your CreditHow to stop an active Soundlink campaign and what happens to your unspent budget — automatically returned to your Credit Wallet, no request needed.
- [Ads] How to Manage Your Campaign BudgetYou can manage all your campaign settings from one place
- [Ads] Can I Pause and Resume a Campaign?Soundlink campaigns can't be paused mid-run, but here's exactly what to do instead — whether you want to take a short break, save budget, or pick back up later.
- [Billing] How to Find Your Invoices and Update Billing DetailsHow to find and download your Soundlink invoices, and how to request updated billing details — such as a company name or address — for your records.
- [Billing] Supported Payment Methods and What to Do When Payment FailsWhat payment methods Soundlink accepts, what to do when PayPal fails, and how to request invoice payment for business accounts.
- [Ads] Campaign Top-Up: Add Budget to a Running CampaignCampaign Top-Up lets you add funds to an active campaign to increase today's budget, your next renewal budget, or both. Steps vary depending on your payment method (Stripe or Credit…
- [Billing] How to Top Up Your Credit WalletHow to add credits to your Soundlink Credit Wallet directly from Settings using Stripe Checkout — no support request needed.