Free Trial and Subscription Plans
Soundlink offers both a Free 7-day trial of Artist Pro and a separate Free subscription plan.
Free 7-Day Trial
If you are on the Free 7-day Artist Pro trial, you will not be charged during the trial period.
If you cancel during the trial:
your trial will stay active until the end of the 7 days
you will not be charged after the trial ends
there is nothing to refund, since no payment was made
Free Subscription Plan
The Free plan is different from the free trial.
It is an ongoing free subscription with limited features, including:
$0/month
20% ad processing fee
1 connected social channel
10 posts per month
5 video uploads
5 HD downloads per month
Soundlink hashtags cannot be removed
Paid Plans
Soundlink also offers the following paid plans.
How to cancel your subscription
You can cancel anytime directly from your dashboard.
Steps:
Go to your Subscription settings
⬇️
Click Change plan
Select Free plan
Confirm
That’s it — no need to contact support.
What happens after you cancel?
Cancellation does not stop your plan immediately.
Your subscription stays active until the end of your current cycle
You will not be charged again after that
Example:
If your plan renews on March 30 and you cancel today, you’ll keep access until March 30.
Upgrading your plan
If you upgrade mid-cycle:
Your unused time is applied toward the new plan
You won’t lose value when switching plans
Prorated credits will apply
Refunds
Subscriptions are non-refundable once charged
Canceling stops the next renewal, not the current billing period
Exceptions (reviewed case by case):
We may issue a refund if:
You were charged unexpectedly
You canceled immediately after renewal
No usage or activity occurred
Common confusion
“I canceled, why am I still active?”
Because cancellation stops future billing, not current access.
“I canceled during trial, will I be charged?”
No. If you're still in trial, you won’t be charged.
“Do I need support to cancel?”
No. You can do everything directly in your dashboard.
Need help?
Contact support if:
You were charged unexpectedly
You believe you qualify for a refund
Something doesn’t look right in your subscription
