There are two types of charges on Soundlink — Paid Growth campaign invoices and subscription invoices — and each lives in a different place. Here's where to find them and how to get your billing details updated.
Paid Growth campaign invoices
These are downloadable directly from your dashboard.
Go to Paid Growth in the left-hand sidebar
Open the campaign you need an invoice for
If you can't see older campaigns, change the status filter to All
Inside the campaign, click Invoices
If there are multiple invoices, they'll be listed by date — click the one you need and it will download automatically
Subscription invoices (Organic Growth)
Subscription invoices aren't available inside the Soundlink dashboard yet. To access them, you have two options:
Self-serve: Log into your Stripe account at billing.stripe.com using the email address on your Soundlink account — your subscription receipts are stored there
Request from us: Message us via the chat bubble in your dashboard or email hello@getsoundlink.com and we'll send them over
Updating the billing details on an invoice
If you need a company name, address, or VAT number added to an invoice — for example, to close your business accounting — we can update it for you manually. There's no self-serve option for this yet.
To request an update, message us via the chat bubble or email hello@getsoundlink.com with the following:
The invoice number (found in the receipt email from Stripe, e.g. C69542F4-3392)
The exact billing details you'd like on the invoice: company name, address, and VAT/tax ID if applicable
We'll send you the updated invoice by email, usually within one business day.