To order the new Aldo card, follow the steps below depending on whether you already have a card or not. This article covers both cases: existing cardholders and new cardholders.
What if you already have a virtual or physical card?
Before you can order the new Aldo card, you need to deactivate your current virtual card. Deactivating the virtual card automatically deactivates your current physical card as well.
Here's how:
Bank settings → Card settings → Deactivate virtual card
Once deactivated, you can create a new card with the Aldo design.
💡 Important: Since you are replacing your current card, you must update your card details everywhere you have saved them (for example, payment apps, online shops, subscriptions).
What if you don't have a card yet?
1. First, create a virtual card:
Go to Bank settings → Card settings → Activate virtual card. From there, you can choose your preferred card design. Both the purple Aldo design and the classic black card are available.
2. Then, order the physical card:
Free for MAX users
For all other subscribers, the physical card costs a one-time fee of €7.50
💡 Important: You cannot order a physical card without first creating a virtual card.
Key takeaways
If you already have a card, deactivate your current virtual card first before ordering the new Aldo card.
Deactivating your virtual card also deactivates your physical card automatically.
New cardholders must create a virtual card before they can order a physical one.
The physical card is free for MAX users and costs €7.50 for all other subscribers.
Remember to update your card details everywhere after replacing your card.
Need help? Chat with us or email support@accountable.eu, we're happy to help.