Once you receive your physical card by post, you need to activate it in Accountable.
Go to Settings > Bank settings > Accountable Main account > Card settings.
Click on your virtual card and you will see a button to activate your physical card.
To activate your physical card, enter your unique identifier, which you can find on the back of your physical card.
Need help? Chat with us or email support@accountable.eu, we're happy to help.

