Overview
You can order a physical debit card for your Accountable Banking account directly from your banking settings. The card is free for MAX plan users and costs €7.50 for all other plans.
MAX plan users: The physical card is free of charge.
All other plans: The physical card costs €7.50.
‼️ Before ordering a physical card, you first need to create a virtual card for your business account.
Your physical card will be delivered to your registered address within 10 business days.
This article covers how to order your card in the web app and in the mobile app, and how to use your virtual card in the meantime.
How do I order my card in the web app?
Follow these steps to order your physical card in the Accountable web app:
Open Settings.
Go to Bank settings.
Select Card settings under your Accountable main account.
If you have not created one yet, first order your virtual card.
Once the virtual card is active, click Order physical card.
Confirm your delivery address.
Your card will then be produced and shipped to you.
How do I order my card in the mobile app?
You can also order your card directly from the Accountable mobile app:
Open the Accountable app.
Tap Settings.
Navigate to Bank settings.
Select your main account.
Select Card.
Create a virtual card if you do not have one yet.
Tap Order physical card and confirm your address.
Your card will then be produced and shipped to you.
Can I use my virtual card while I wait?
Your virtual card is available immediately and can be used for:
Online payments
Apple Pay
Google Wallet
This lets you start paying right away while waiting for your physical card to arrive.
Key takeaways
The physical card is free for MAX plan users and costs €7.50 for all other plans.
You must create a virtual card before you can order a physical one.
Your physical card arrives within 10 business days.
Your virtual card is available immediately and works for online payments, Apple Pay, and Google Wallet.
Need help? Chat with us or email support@accountable.eu, we're happy to help.