⚠️ Important: Deleting the app or asking us to delete your account does not cancel your subscription. You need to cancel it manually to stop future payments.
🖥️ If you subscribed through the Accountable website:
Go to Accountable Web.
Click your profile icon at the bottom left of the screen.
Select "Manage my subscription".
Click "Cancel plan" next to your current subscription.
🤖 If you subscribed through the Google Play Store
On your Android phone or tablet, open the Google Play Store.
Make sure you're signed in with the correct Google Account.
Tap Menu, then Subscriptions.
Select the subscription you want to cancel.
Tap Cancel subscription.
Follow the steps on the screen to confirm.
🍏 If you subscribed through the App Store
Open the App Store.
Tap the sign-in button or your name at the bottom of the sidebar.
Tap View Information at the top (you may be asked to sign in).
Scroll down to Subscriptions and tap Manage.
Find the subscription you want to cancel and tap Edit.
Tap Cancel Subscription. If you don't see this option, your subscription is already cancelled and won't renew.
Key takeaways
Deleting the app or your account does not cancel your subscription.
You must cancel manually through the platform where you originally subscribed.
Cancellation paths differ for the Accountable website, Google Play Store, and App Store.
Need help? Chat with us or email support@accountable.eu, we're happy to help.