💡 What to know before switching
If you pay through our payment platform (Stripe), you can switch billing frequency directly, with no need to cancel your subscription first.
If you switch from a yearly to a monthly plan, the amount you overpaid for the remaining period is kept as credit on your Stripe account and will automatically be applied to your upcoming payments.
Good to know: the monthly rate is a bit higher than the yearly one (yearly billing saves you around 25%). The amount due immediately when you switch depends on your situation, it can be prorated. The confirmation screen always shows the details before you confirm.
This article covers how to switch via the website and what to do if you subscribed through the mobile app stores.
👉 How to switch (via the website)
This feature is currently only available via web.accountable.eu, not yet in the mobile app:
Click your profile icon at the bottom left, then "Manage my subscription".
On the next screen, click "Manage my subscription" again.
In the window that opens, choose "Change to another plan" (not "Cancel subscription").
Click "Update subscription".
You will land on the Stripe portal "Update your subscription": use the Monthly / Yearly toggle at the top, then click "Select" next to the plan you want, then click "Continue".
Review the summary (new amount, next charge date, amount due today) and click "Subscribe and pay".
⚙️ Via the mobile app or a Google Play / App Store subscription
Switching frequency is not yet possible directly from the mobile app.
If you subscribed through the Google Play Store or the App Store, your subscription is not managed by Stripe. You will need to cancel through the relevant store first, then re-subscribe on the website at the frequency you want. Your Tax Coach can help if needed.
Key takeaways
If you pay via Stripe, you can switch between monthly and yearly billing without cancelling first.
Any overpaid amount when switching from yearly to monthly is kept as credit on your Stripe account and applied automatically.
Switching frequency is only available via web.accountable.eu, not in the mobile app.
If you subscribed via the Google Play Store or App Store, cancel through that store first, then re-subscribe on the website.
Need help? Chat with us or email support@accountable.eu, we're happy to help.