Rater Training and Onboarding
To ensure fair and consistent assessments, and to maintaining high standards in Acuity Insights' rating processes, we provides all Raters with a comprehensive, self-paced online training program designed to equip them with the essential knowledge and skills needed for their roles. This paid training helps Raters learn:
The assessment criteria
How to apply those criteria consistently
How to avoid bias in scoring
The training includes interactive exercises, knowledge checks, engaging activities, and practical examples to prepare Raters for real scenarios.
Calibration and Certification
Before rating live responses, all Raters must complete calibration training. This step ensures they can score responses accurately and consistently based on benchmark ratings.
Only after passing calibration are Raters certified to assess test responses. This helps maintain a high standard across all assessments.
Raters also complete annual recertification training to stay up to date with any changes in the scoring criteria and best practices. This refresher course reinforces their knowledge and introduces new developments that may impact their responsibilities, ensuring they remain well-equipped to perform effectively.
Ongoing Quality Assurance
Acuity Insights uses advanced tools to monitor Rater activity and ensure quality throughout the rating process. These include:
Speed checks – Raters moving too quickly through responses are automatically blocked, and we conduct a thorough review of all previously scored responses from that session to determine if re-rating is necessary.
Inter-Rater reliability monitoring – We regularly check how consistently Raters score the same responses, across different tests and compared to each other.
This multi-layered quality control process ensures all applicants receive a fair, accurate assessment.
Quick FAQ: In what ways does Acuity Insights prepare Raters to ensure accurate and fair assessments?
Quick FAQ: In what ways does Acuity Insights prepare Raters to ensure accurate and fair assessments?
Q1. What is calibration training, and why is it important?
Calibration training ensures that all Raters apply the scoring criteria consistently and fairly before they are allowed to assess live responses.
Q2. How often do Raters complete training?
Raters complete training during onboarding and are required to complete annual recertification to stay current.
Q3. What happens if a Rater scores too quickly?
The system blocks them from continuing, and a full review of their previous scores is conducted to ensure quality.