Why does my password not work, and what should I do if I need to reset it?

You might be on the wrong sign-in page or mistyping your email (remember, it’s case-sensitive!). If you clicked “Forgot your password,” check your inbox and spam folder for the reset link. The link must be used within 15 minutes, and only the most recent link will work. If the link doesn’t open, try copying and pasting the full URL into your browser instead of clicking it.