Technical & Test Support
Common questions about technical requirements, troubleshooting, and support during your tests.
7 articles
Why does my password not work, and what should I do if I need to reset it?
Can I take Casper test on my phone or tablet? What internet speed do I need, and what if my webcam doesn’t work?
What can I have with me while taking my Casper test?
Why is my video lagging or stuck at 100% upload during Casper?
Can I review my video prior to submitting my responses?
What if I am unhappy with my video response?
What should I do if my webcam or audio isn’t working?