To complete your reservation for the Acuity Insights Assessments, you must pay using a valid credit card. We accept major credit cards, including:
Visa
Mastercard
American Express
⚠️ Note: Debit cards, prepaid cards, and other payment methods are not accepted.
Entering your payment information
To avoid errors or delays when submitting your payment, follow these tips:
Enter your full billing address exactly as it appears with your credit card.
Example: 123 Smith Road, not 123 Smith Rd.
Avoid adding extra spaces at the end of any field.
Example: Do not type a space after your surname.
Use an up-to-date version of a recommended browser like Chrome or Firefox.
You can download the latest versions here.
For applicants outside of Canada
Acuity Insights is a Canadian company, so international banks may flag your payment as suspicious.
If you live outside of Canada, please contact your bank in advance to authorize the payment and avoid issues.
Seeing an error while making a payment?
If you see an error while trying to submit your payment, try using a computer and the Google Chrome browser.
If the issue continues, try:
Chrome in Incognito Mode, or
Firefox
⚠️ Please note that mobile phones, tablets, and browsers like Safari are not compatible with our website and may cause payment issues.
Need help with payment?
If you're having trouble submitting your payment:
Use the chat bubble inside your Acuity Insights account
or
Contact: support@acuityinsights.app