You can update your primary and application email addresses, and also add a sign-in email to your Acuity Insights account.
To add or change your email:
Click your Name in the top right corner of the screen, then select Account.
Under the Account tab, you’ll be able to view, add, or update your email addresses.
Once you’ve added an email, you can mark it as your primary and/or application email.
If you're unable to add a new email because it’s already linked to another account, contact us through the chat bubble and provide:
The email on the Acuity Insights account you're currently using
The new email you'd like to transfer
Details of any error messages encountered during sign-up or sign-in attempts, if applicable.
Once we receive this information, our team will assist you in linking the email to your account.
Important:
If you add a sign-in email, watch for a confirmation email and click the link to verify it. Don’t see the email? Be sure to check your spam or junk folder.
Tip:
We recommend using the same primary and/or application email on your Acuity Insights account as you use for your program applications. If that’s not possible, programs can match your results using other details like your name, date of birth, or application ID.
Quick FAQ:
Quick FAQ:
Q1. What if the email is already linked to another account?
Contact Support via the chat bubble, and include:
The email on your current account
The new email you'd like to use