You can change your primary and application emails as well as add a sign-in email to your Acuity Insights account.
To add or change an email:
Select your Name (in the top right-hand corner of your screen), and then select Account.
On the Account tab, you can view, add, and change your emails.
Once you add an email, you can designate it as a primary and/or application email.
If you are unable to add a new email because it is in use on another account you created, please contact us via the chat bubble and provide:
The email on the Acuity Insights account you are currently using
The new email you would like to transfer over
Once we receive this information, the Acuity Insights Team can assist you with adding the email to your account.
If you add a sign-in email to your account, please keep an eye out for an automated confirmation email and follow the enclosed link to confirm your email address. If you don’t see the email, please ensure to check your spam/junk folder.
Tip: It’s best to have your primary and/or application email for your Acuity Insights account match the email address(es) used for your applications. However, if this is not possible, programs can use other identifying information (i.e. name, date of birth, application ID, etc.) to match your Acuity Insights results to your individual applications.