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How to Install AI Frame's Virtual Try On & Size Chart on Your Store

Get started with AI Frame: Activate your plan, Turn on AI Frame, import Size Charts as drafts, then Add try-on block.

Written by Ben Nyberg

Welcome & thank you for installing AI Frame's Virtual Try On & Size Chart!
This Shopify app lets your customers see how your products look on them and find their right size, helping you increase buyer confidence, reduce returns and turn more browsers into buyers.

This guide follows Get started with AI Frame on the dashboard: Activate your plan, Turn on AI Frame, Create / import Size Charts, Add sizing, Show try-on on product images, See it live. No coding is needed.

Step 1: Open the app

After installing AI Frame from the Shopify App Store, the app opens right inside your Shopify admin. You can return to it anytime from the left sidebar under Apps → AI Frame – Virtual Try-On.

You'll land on your dashboard, where Get started with AI Frame walks you through setup.

Step 2: Activate your plan

In Get started with AI Frame, open Activate your plan. Start free with 10 try-ons a month, or pick a paid plan with a 7-day free trial. The widget switches on when you confirm.

Step 3: Turn on AI Frame

This is the step that turns AI Frame on. With the embed on, Try On sits on the first product image and Size Chart sits next to the Size option once a chart is assigned. On Starter and above, with Size Recommender on, Help us find your size / Estimate my size also appears above Add to cart.

  1. In Get started with AI Frame, open Turn on AI Frame.

  2. If you have more than one theme, pick your live theme from the Theme dropdown.

  3. Click Turn on in Theme Editor, toggle AI Frame – Virtual Try-On on, then click Save.

💡 The Try On pill as a Theme Editor block comes later in the same checklist (Show try-on on product images). The embed still needs to stay on.

Step 4: Create / import your first Size Charts

Get started scans your store for existing Size Chart tables and copies matches as drafts. Your live store is unchanged. Publishing is optional to finish setup.

  1. Stay on Create / import your first Size Charts, or open Size Chart in the left menu.

  2. Review drafts, or click Import from photo / Create Size Chart if the scan found nothing (image-only charts, password-protected storefront, or you don't have a table yet).

  3. You can also Import from CSV or PDF or start from a template. Assign products, then publish when you're ready.

Published caps: Free 10, Starter 30, Growth 100, Advanced unlimited. The header shows X of Y published size charts. One chart can cover many products. Full detail: How to Set Up a Size Chart for Your Products.

Create your size chart screen

Step 5: Choose where the Try On pill shows and match your brand

Open Virtual Try-On in the app's left menu:

  1. Which products show the Try On pill: Under Exclude product types, tick types where you want to hide the pill. This only hides try-on. Size Chart and Sizing assist still appear on assigned products. Click Save. Full walkthrough: How to Choose Which Products Show the Try-On Button.

2. Personalise the widget: Under Widget customization, you can:

  • Upload your logo

  • Add a hero image or video

  • Set your brand colour

  • Choose Light or Dark for the widget

On Free, a Try-on by AI Frame badge stays on the widget until you upgrade. The Live preview shows how shoppers will see it. Click Save.

Widget customization + live preview

💡 For pill text, position, and per-category hero images, see How to Customise the Try-On Widget to Match Your Brand.

Step 6: Add sizing and the Try On block

In Get started, open Add sizing to your product page. Click Add Size Chart link. On Starter+, also Add Sizing assist. On Free you'll see a Size Recommender upsell instead. Or click Skip for now.

Then open Show try-on on product images:

  1. Click Add try-on block to open Theme Editor on Default product.

  2. In Add block → Apps, choose Virtual Try-On.

  3. Click Save. Repeat for every product template you use.

Use Test it in that step to try a product inside the app — shoppers won't see it until the block is on. If Add try-on block is not available, your theme cannot add app blocks. Keep the embed on (Step 3).

Show try-on on product images step, with Add try-on block.

Step 7: See it live

  1. Click View my store, or open any product page.

  2. Confirm the Try On pill sits on the first product image.

  3. On a product with a published Size Chart assigned, confirm Size Chart sits next to the Size option.

  4. On Starter and above, with Size Recommender on, confirm Help us find your size / Estimate my size above Add to cart. Clothing asks for height, weight and gender (age optional) — never from the try-on photo. After an estimate the card can read Your size: M.

Dev stores: if store password is on, finish setup in Theme Editor, then turn password off temporarily to preview.

Live product page: Try On on the photo, Size Chart link, Estimate my size.

Troubleshooting

If the pill doesn't appear after enabling:

  1. Go to Online Store → Themes → Customize.

  2. Click the App embeds icon (the puzzle piece in the left sidebar).

  3. Make sure the AI Frame embed is toggled on.

  4. Check Exclude product types — a ticked type hides the pill on those products only.

  5. Preview a product page again.

Still not showing? Read Try-On Button Not Showing? A Quick Checklist or send us a message, we are happy to help!

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