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I am almost at my max, how can I easily reduce the number of students I have?
I am almost at my max, how can I easily reduce the number of students I have?
Updated over a week ago

Akada calculates your total number of students based on the number of active and inactive students in your database. If you're getting close to your maximum number and don't want to increase that, then the best thing to do is permanently delete inactive students.

To Clear Inactive Students:

  • Click the 3 lines in the upper left corner of Akada Online.

  • Select the arrow beside Admin.

  • Select Clear School Data.

  • Under the Delete Students section, check the box "Permanently delete students deactivated prior to the inactive date shown".

  • Enter the date that you want to use.

  • The number of accounts and students to be removed will be updated based on the dates you've entered.

  • Click the Clear Selected button at the bottom of the screen.

  • Enter your Akada Online login password to verify the request.

Set Inactive Accounts to Delete Status and Permanently Delete Students Prior to— This function strips any account that went inactive before the date you choose of less important information such as source codes, alert codes, or credit card information. It sets the account to a deleted status (think archived) and keeps the customer's transaction history. The student is permanently deleted from the account, thus reducing the maximum number of students you have.

Choosing a Date—When entering a date, it is best to start with a date further back and work your way forward. For example, you may want to start with anyone who went inactive prior to the start of your fall season two years ago. If you feel that doesn't remove enough students, work your way forward.

Note: If reducing your number of students has put you in a lower pricing category for Akada, be sure to contact us, and we will gladly update your billing. The software does not automatically reduce your billing when deleting students. You are welcome to message us via the chat button in the lower right corner of Akada Software.

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