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How to deactivate or remove an employee

Removing someone from All Gravy, what the button is called in each version, and how to reverse it.

Removing an employee

  1. Log in to All Gravy in your browser.

  2. Go to People and search for the person.

  3. Click the three dots to the right of their name.

  4. Select Deactivate. In the older People directory the same option is called Remove. Both do the same thing.

Which wording you see depends on which version of the People directory your account is on. If you cannot find "Deactivate", look for "Remove". 👀


Who can do this

Admins, Creators, Super Admins and Staff Managers can deactivate an employee. If the option is missing, you do not hold one of those roles.


Can it be undone?

Yes. Deactivating someone inside All Gravy can be reversed by anyone holding the roles above, so an accidental deactivation is fixable.

Two things behave differently:

  • Permanently deleting all of someone's data is a separate action. It anonymises the record and cannot be undone.

  • People removed in your rota or scheduling system cannot be restored from inside All Gravy. They come back only when that system next syncs them.


💬 Not sure which applies to you? Chat with us before deleting anything permanently. 🙏

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