Open the Angi app and select Leads from the bottom of your screen.
You can click on any new or old lead to access a homeowner's contact information. Note: If a Deal was claimed it will be labeled as 'Claimed Deal' with details on which Deal they claimed.
3. Click on a lead to expand the details of their project request. You can communicate directly by email or by sending a message from the Angi for Pros site.
Send Email (Option 1): Clicking on Show Contact Info will provide you the Consumer's phone number and email address. Holding your finger on either will copy the text onto your Clipboard. You can also select Call or Text to be taken directly to your phone's call/text applications. Note: An auto-reply will appear in either app to remind the customer of who you are and why you are reaching out to them.
Send Message (Option 2): Selecting Message will take you to a message thread within your Pro App. From here, you will be able to send a message directly to the consumer.
If you're in a rush, and want to send a quick reply, select Quick Replies from the top of your message and the pre-populated messages will appear for you to choose from and edit before sending, if needed. Note: The phone number listed in the first reply option is the cell phone number you provide in the Contact Preferences section of your Angi app.
Having an issue with responding to a Lead? Start a new chat during business hours, and one of our Support Specialists will be able to assist! Our office hours are Monday - Friday 8AM to 9PM and Saturday 9AM to 6PM Eastern.