What This Report Is Used For
Use the Escalations & Actions report to:
Identify top hazards and recurring issues
Understand where escalations are happening most often
Track how issues are being resolved over time
Prioritize training, controls, and corrective actions
It rolls up data across all sites and groups.
How Data Is Aggregated
This report relies heavily on workflow question tags.
Question tags allow ANVL to:
Group similar questions across different workflows
Aggregate results even if questions appear in multiple templates
Show trends regardless of where the data was captured
Example:
If multiple JSAs ask about PPE, tagging those questions allows PPE issues to be reported together.
Escalation Types Explained
The report breaks data down by escalation type:
Interventions – Elevated risk or warning conditions
Flags / Concerns – Issues explicitly raised by frontline workers
Stops – Serious hazards that prevent workflow continuation
You can filter the report to focus on one or more escalation types.
Key Sections of the Report
Top Question Tag Findings (Pareto View)
Shows the most common issues across all workflows, such as:
Training gaps
PPE issues
Equipment concerns
You can:
Sort by frequency
Click into findings
Drill down to specific workflows, users, and sites
Escalation Resolution Status
Displays how escalations are being managed:
Open
In Review
Closed
This helps track whether issues are being addressed and closed out.
Escalations Over Time
Shows how escalations trend across weeks or months.
You can:
See increases or decreases
Break trends down by site, role, or employee
Compare patterns across time periods
Raw Escalation Data
Provides a table-style view of all escalations in the selected timeframe.
This data can be:
Exported to Excel
Used for deeper analysis or audits
Best Practices for Using This Report
Start with Stops to focus on highest-risk issues
Use the Question Tags Table to identify recurring problems
Drill down before taking action
Pair insights with training or corrective action planning
In Summary
The Escalations & Actions report helps you:
Turn frontline feedback into leading indicators
See both trends and root causes
Move from anecdotal concerns to evidence-based decisions