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Why won’t my device connect to the internet?

Can't get your device connected to the internet?

J
Written by Jeff Mann
Updated this week

Answer

ANVL can still capture your work when your device is offline, so you can continue working in the app as needed. An internet connection is required to sync completed work back to the system, and some ANVL features only work while online.

Follow WiFi troubleshooting steps for your device or contact your IT team for help.


Steps

  1. If possible, continue using ANVL offline until your connection is restored.

  1. Use your device’s troubleshooting guide:

  2. If the issue continues, contact your company’s Information Technology team for help.


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