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Review and Resolve Anvl Actions

Open, Review, and Resolve issues in real time with Anvl.

Lauren Baird avatar
Written by Lauren Baird
Updated over 3 weeks ago

Why It Matters

  • Ensures safety, quality, and operational issues identified by frontline workers are addressed and controlled.

  • Creates clear accountability by tracking when and how issues are reviewed, acted on, and closed.

When to Do This

  • When a Stop, Intervention, or Flag is raised in a workflow.

  • During daily or shift-based reviews of open safety and quality items.

  • When leadership expectations require timely action closure.

What Are Anvl Actions?

  • Anvl Actions allow supervisors and managers to open, review, and resolve issues in real time.

  • Actions create a documented thread showing progress from identification to closure.

  • System behavior: Actions remain visible and reportable even after they are formally closed.

Key Capabilities

  • Review, document, and assign follow-up actions.

  • Communicate directly with frontline workers in the action thread.

  • Attach photos and tag other employees for collaboration.

  • Track actions over time to support continuous improvement.

How to Review and Resolve an Action

  1. Navigate to the Manager Dashboard or Live Feed.

    • System behavior: Open, In Review, and Closed actions are displayed in real time.

  2. Select a Stop, Intervention, or Flag icon within a workflow.

    • This opens the action thread tied to the identified issue.

  3. Review the details and document your response.

    • Add comments, upload photos, and tag other users as needed.

  4. Take corrective action to address the issue.

    • Coordinate with the appropriate personnel if follow-up work is required.

  5. Select Close Action once the issue is resolved.

    • System behavior: The icon turns green, indicating successful completion.

Expectations for Reviewing and Closing Actions

  • Interventions: Review within a defined timeframe based on site or program expectations.

  • Flags: Respond promptly and close the same day whenever possible.

  • Stops: Require immediate action and rapid mitigation before work continues.

  • System behavior: Action timing and status are tracked for visibility and accountability.

Watch Out For…

  • Leaving actions open without documented progress or comments.

  • Closing an action before the issue is fully mitigated.

  • Missing required response timelines for Stops, Flags, or Interventions.

What You Should See

  • Open: Action appears with a red icon when first created.

  • In Review: Status changes to yellow while the issue is actively being addressed.

  • Closed: Status icon turns green once the issue is resolved and closed.

  • System behavior: Status changes are reflected immediately in the Live Feed and workflow view.

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