Receiving and processing an order paid with Anyday is designed to be as seamless as possible for you as a merchant.
Just like a regular card payment Generally, you do not need to do anything differently. You can process captures, refunds, and cancellations for Anyday payments directly through your own backend or payment gateway, exactly as you would with any other standard credit card payment.
Unsure about an order's status? If you are ever uncertain whether an order was processed correctly or if it has already been captured, you can always log into your Anyday merchant account. There, you can look up the specific order and verify its current, real-time status.
What happens when you cancel or refund? It is helpful to know the timelines so you can inform your customers if they ask:
Cancellations (before capture): If you cancel an order, the reserved amount on the shopper's Anyday credit and the reservation for the first installment on their bank account will be released very quickly – typically within 1 hour.
Refunds (after capture): If you issue a full or partial refund, it generally takes 1-3 business days for the shopper to receive the refunded amount back in their bank account.