This article serves to explain some of the recent billing improvements we’ve implemented effective June 2025, which were designed to make invoice payments more predictable and transparent—for both your team and ours.
We’ve also put together a quick overview video below:
What’s Changing…
We now offer three clearly defined Payment Preferences with coinciding billing options:
📦 Auto-Pay on Shipment
We will auto-charge your preferred payment method when your order ships.
Credit Limit Requirement: Waived
⏰ Auto-Pay on Due Date – Net 45
We will auto-charge your preferred payment method on the invoice due date, based on Net 45 (increased from Net 30) terms from the shipment date.
You will not be auto-charged for any invoices with an in-progress return request.
Credit Limit Requirement: Must Have Active Credit Limit
👋🏻 Manual Payment – Net 30
You agree to manually pay all invoice balances on or before the invoice due date, based on Net 30 terms from the shipment date.
Auto-collection will be enabled for any invoices exceeding 10 days in a past-due state.
Failure to make on-time payments may result in order holds, account suspension, or payment term/method restrictions.
Credit Limit Requirement: Must Have Active Credit Limit
Acceptable payment methods for any of the payment preferences are: ACH or Credit Card (with a 3% processing fee).
To update your preferred Payment Preference at any time, simply visit the Payment Preferences page in the Settings menu of the APFusion Application.
In the event of repeated late or failed payments, APFusion may adjust your Payment Preference and/or Credit Limit accordingly.
Order Holds & Paused Invoices:
There are certain cases where invoices will not be charged/due on their originally scheduled date:
Order Holds for Credit Limitations: If a new order takes you over your credit limit, that order will be placed on hold. When you submit invoice payments on any order to free up available credit, we will release any eligible on-hold orders automatically, starting with the oldest.
Return in Progress: If a part or core return is underway, we’ll pause the invoice. Once the return process is complete, the invoice will be unpaused and any remaining balance will become payable. If this happens after the original due date, the remaining balance will be auto-charged the next day for yards on Auto-Pay on Due Date, or at the end of the auto-collection grace period for those on Manual Payment.
Invoice Dispute: Similarly to a Return in Progress, if you dispute an invoice before the due date, it will not be charged. If the invoice dispute is resolved after the original due date, the remaining balance will be auto-charged the next day for yards on Auto-Pay on Due Date, or at the end of the auto-collection grace period for those on Manual Payment.
Please note that beginning Monday, June 30, auto-collection will be enabled for any invoices that are more than 10 days past due and not paused. Invoices paused due to a return or dispute will be collected automatically once resolved.
If the balance cannot be resolved through manual payment, repayment terms, or auto-collection, we reserve the right to refer the full amount to collections and suspend future ordering on the APFusion platform.
Billing Portal FAQ's:
Can I add a Billing Contact as a user?
Yes! You can add new users to be a Billing Admin or designate existing users for the same role.
How do I get a copy of an Invoice or Statement?
You can do this through the desktop app or web portal at shop.apfusion.com
How do I add a bank account?
See this article HERE on how to add a bank account!
I had to use the microdeposit bank account verification, how long does the process take?
The microdeposit will show on your bank activity within 1-2 business days. You have 10 days total to provide the verification, otherwise the bank account will be removed from APFusion and you will have to re-do the set up process.
Can APFusion provide me with a W9?
Yes, please email help@apfusion.com for a copy of our W9.
Is the connection from APFusion to my bank account secure?
Yes, the connection is provided by Stripe, a 100% secure, PCI-compliant company. They do not share your private information with APFusion.
What if I don't want to add a bank account?
You can still use a credit card for payment. Please note that credit card payments will incur a 3% fee.
Will my credit card be used for the APFusion monthly subscription amount?
It will only be used for the APFusion subscription if it is selected as the Default Payment Method.
If your bank account is selected as the Default Payment Method, the bank account will be used for the APFusion monthly subscription amount.
If you keep a credit card selected as the default payment method, you will still be able to choose your bank account as the payment method when initiating payment for orders.
Additional Billing Related Articles:
If you have additional questions or need further assistance, please email help@apfusion.com