Is the product portable?
Hydropixel: Equipped with wheels, making it relatively easy to move.
Hydropack units: Significantly heavier and typically installed on a concrete pad. They are generally considered permanent installations.
Where are the machines manufactured?
Currently in Shenzhen, China. Aquaria is developing production plans for facilities in Texas.
Are filters included with the initial purchase?
Filters are included with the base purchase of the machine. You will need to replace filters every 4–6 months for a Hydropixel or every 6–9 months for a Hydropack, depending on environmental conditions (e.g., dust or sand in the air).
Does the compressor consume the same amount of energy regardless of humidity levels?
No, the compressor adjusts its power draw based on the energy required to condense water in specific conditions of temperature and humidity. Our products are optimized at a hardware and software level to be as energy efficient as possible across operating conditions.
Can the unit turn on and off automatically or remotely?
At present, will turn off water production when the internal tank becomes full. Remote control features is under development for the Hydropack series but will not be available for the Hydropixel.
What are the inrush current specifications?
Inrush current details are included in the technical documentation under Surge at Startup. The inrush for all units is under 5 seconds and will occur every time any breaker is turned from off to on. The unit is not built to be frequently turned on and off and it is recommended to keep the power breaker on at all times.
How much water can each unit produce, and how do I select the model I need?
Production capacity depends on ambient temperature and humidity. An Aquaria sales rep will help determine which Hydropack works best for your area and routine water needs, and will couple their recommendation with a specific tank size for stockpiling water in ideal conditions for later use.
How do your systems measure temperature and humidity?
We mount sensors to collect data at the air intake. This ensures consistent readings for the Hydropack, as it operates outdoors and reflects conditions within approximately a 10-foot radius.
For the Hydropixel, however, readings may vary due to indoor microclimates and limited airflow. To ensure ideal temperature and humidity accuracy, position the unit’s vent to align with the broader airflow in the room rather than facing a wall (which will restrict fresh airflow into the unit). A minimum clearance of 1 meter (3 feet) is recommended.