This is a brief overview of the Arcules Web portal features that can be accessed from the left navigation menu. Your access to each of the sections has been customized depending on the permissions and features granted to you by your administrator:

  1. Dashboard


  3. Cases

  4. Sites

  5. Devices

  6. Rules

  7. Alarms

  8. People

  9. Settings

The following table identifies key terms in this article that will help you get the most out of our product.

1. Dashboard

The Insights page is where you gather all the data from your devices and correlate the date to inform decisions.

Each user in the organization can create customizable Insights dashboards comparing people traffic patterns and heat maps.

Use your dashboard to discover things like:

  • what time of day traffic in your store peaks

  • where people are spending their time in your stores

  • if people are checking out that new advertisement

As you grow more and more data and support more and more analytics types, we can show not only how data compares across sites, but how data from cameras and access control intersect. These insights can serve as important health metrics for your business and indicate changes that are having an impact.


In the Views page you can create views of live video and playback across different camera groups.

For example you can create a view of your reception areas across all your locations, or all outdoor cameras for your night security staff. Once views are created, you can share them with specific groups in your organization so their important cameras are all setup when they log in.

3. Cases

The Cases page is where you can manage what you do with evidence. 

When an incident occurs, you can create evidence from any video feed and export it into a case. We automatically include audit logs. All evidence in cases include a digital signature. Once you create cases, you can choose who in your organization has permission. Cases can be downloaded if you need to share them with external people.

5. Sites

Get a bird's eye view on your entire organization at once.

From the sites page, you can get an overview of each location.

5a. Sites > Location - Viewing information about a specific Location

Clicking into a specific Location allows you to see information about its Devices and Location Settings.

5b. Sites > Location > Devices - Viewing and editing devices of a Location

The Devices section of that Location allows you to view and manage the devices.

During the installation process, this is where you connect your gateway and add new devices.

Once installed, click any device to adjust its settings.

5c. Sites > Location > Configure Analytics - Configuring analytics for a video device

  • Click on the Location where the device is located

  • Select Video devices

  • Click on the device from the table to bring up the right drawer

  • Click on the "CONFIGURE ANALYTICS" tab

  • Create or edit the respective settings

6. Rules

The Rules engine allows you to automate tasks so you can be notified when specific events happen at your locations. 

Want to get notified when the people traffic in the freezer aisle is high so that you can send more staff to work the cash registers? Want to create an alarm when a door is forced or an unauthorized person enters a restricted zone? Or maybe you want to set up IoT devices to be triggered based on video analytics? All you need to do is specify the devices, what event you want to measure, and and action (i.e. notification, alarm, video recordings, etc.).

7. Alarms

The Alarms page allows your staff to review events that happened based on the rules defined in the Rules engine.

Alarms are assigned to groups in your organization and any member of a group can review an alarm, assign it to themselves to review, and mark is as true or false. Video based alarms will include associated video so you can see the event that triggered the alarm and export it to a case if needed.

8. People

From the People page, add and manage your users and groups.

Be sure to carefully select which roles you assign to new users as it will determine their level of access within the Organization. A role is a bundle of permissions that can be assigned to a user. A user can have multiple roles assigned to them (e.g. IT Manager, Security Operator). These roles determine what a user can and cannot do. For instance, creating or removing users or devices, viewing billing information, or watching playback. Add users to a group to grant mass permissions.

9. Settings

From the Settings page, a user can view/control Organization wide settings in the following tabs:

  • Subscriptions - View general subscription information

  • Verify Domain

  • SAML Single Sign-on

  • Legal Compliance - Set compliance regions to ensure that sensitive data is being handled correctly in each country

  • Logs - View logs to monitor audit, activity, and privacy logs

  • Download Apps - Download and access the latest Arcules software

  • Network Diagnostics

Have questions? We're here to help! 👋 Reach out to the Arcules team through the chat icon at the bottom right-hand corner of your screen.

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