Quick check you're in the right place. This article is about the app-level permissions Atria needs from Meta — the scopes ads_management and business_management — when a warning says they're missing. If instead your ad account shows 1/2 on the Permissions button in Launch, that's ad-account access — see Launch permissions — why is my ad account showing 1/2?. If a creative won't preview behind a Grant Page Access to Preview panel, that's Page access — see Page permissions in Analytics reports. And if an account keeps dropping out or won't stay connected, that's ad-account access on the Meta side rather than app scopes — see How to connect your ad account. Four different problems, four different fixes.
If you see the warning below, Atria is missing one or more Meta permissions it needs to publish ads — usually after a reconnect that didn't grant full access. Here's how to put it back.
Click Reauthorize. Click the Reauthorize button on the Atria warning.
Choose "Edit previous settings". On Meta's screen, click Edit previous settings — not Reconnect. Reconnect restores your old settings, which are the very ones missing a permission; Edit previous settings is the one that lets you change them.
Select your Pages. On "Choose the Pages you want Atria to access", opt in to all Pages — we'd tick everything, because a partial grant looks identical to a full one from the outside and then breaks something quietly later — then click Continue.
Select your Businesses. Same again on "Choose the Businesses you want Atria to access", then Continue.
Review and save. On "Review Atria's access request", check that
ads_managementandbusiness_managementare both included, then click Save. These two are the ones that matter for launching — if either is unticked, you'll be back here.Return to Atria. Close the Meta tab and come back. In most cases the warning clears once your access has been updated.
If the warning won't go away
We'll be straight with you rather than waste your time: closing the tab doesn't always clear it. If that's you:
Give it a minute and refresh Atria. The check can lag the grant by a short while, so a quick refresh is worth trying before anything else.
Confirm both scopes actually took. Go back through Reauthorize → Edit previous settings and check that
ads_managementandbusiness_managementare genuinely ticked on the "Review Atria's access request" screen. A half-completed grant is the commonest cause, and it's invisible until you look.Check you granted at the right level in Meta Business Manager. The permission has to be granted for the Business that owns the ad account, not only your personal profile.
If it still persists after a clean grant, it's very likely on our side, not yours. Send us your ad account ID with a note that you've completed the reauthorisation, and we'll look into it
If you're ever unsure whether the grant took, or the warning's still there after all that — just shout. Send the ad account ID and we'll sort it from our end.