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Connect Triple Whale to Atria

Bring Triple Whale into Atria — for Raya's analysis, and as attribution metrics in your Analytics reports.

Written by India Carter

You can connect Triple Whale to Atria in two ways: to Raya, so she can use your Triple Whale data in her answers, and to Analytics, so you can see Triple Whale attribution next to your Meta and TikTok numbers. You can use either or both.

Before you start

You'll need a Triple Whale login that can authorise connections, ideally an admin or owner. Connectors are available on Core and above.

Connect Triple Whale to Raya

  1. Open the Raya tab and click the connector icons under Ask me anything to open the Connectors page.

  1. Find Triple Whale and click Connect.

  1. Sign in to Triple Whale and follow the prompts to authorise access.

Raya can then use your Triple Whale data in Atria and in Slack. See Raya connectors.

Connect Triple Whale to Analytics

This adds 73 Triple Whale metrics to your reports, including Pixel Revenue, Pixel ROAS, new-customer orders, funnel steps and site traffic. You can use them in charts, tables, filters and custom metrics.

You'll need:

  • Your shop ID, from Store settings → General in Triple Whale.

  • A Triple Whale API key with the Summary Page: Read and Pixel Attribution: Read scopes, from Data → APIs in Triple Whale.

To connect:

  1. Go to Analytics & Launch and select a Meta or TikTok ad account.

  2. Open Account settings.

  3. Under Data enrichment, connect Triple Whale with your shop ID and API key.

You can connect one Triple Whale shop to several ad accounts. The first sync can take a few hours.

Adding metrics to a report. After the sync, search "triple whale" when adding metrics. They appear in the same groups as your platform metrics, with a whale icon. You can also use them in custom metric formulas (see Custom Metrics).

Attribution model. Choose the model and window for each report, or set a default for the account. Models include Total Impact, Triple Attribution, Linear, First Click and Last Click, with windows from 1 to 28 days or lifetime. Saved and shared reports keep your settings.

Triple Whale metrics currently only work in reports grouped by Ad name.

If the connection stops working

If your key needs reconnecting, Atria shows a message. For Raya, reconnect from the Connectors page. For Analytics, reconnect from Account settings and syncing starts again. If it still doesn't work, contact us.

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