⚠️ Important
Before making any changes, please ensure you:
Contact the claimant and inform them of the change in practitioner
Confirm they have provided consent for the change
Only proceed once consent has been received.
Steps
Go back to the Workcover Bookings page.
Click Add Booking in the top right corner.
Under Practitioner’s name, select the practitioner you want to change it to.
Once updated, the booking will automatically appear under the new practitioner’s name on the Workcover Bookings page.
Notes
The practitioner you want to switch to must have a complete and active practitioner profile on Avaana.
If not, please follow the article to complete their setup
→ How to Complete or Update Your Practitioner ProfileThe booking will automatically sync with the new practitioner’s Practice Management Software or external calendar (if integrated with Avaana).