Cloudbeds PMS Integration

Go to app.getbesty.ai/signup, and follow the signup flow to a call booked with our team!

Please follow the instructions here: How to disconnect an app from Cloudbeds PMS

Once disconnected, Besty will immediately stop pulling new reservation data and syncing messages from Cloudbeds

If you would like support with deactivating or deletion of your Besty account please reach out to us over Intercom chat, or directly to your account manager over email

All guest communication in one place
Centralize OTA, direct bookings, email, WhatsApp, and SMS into a single unified inbox so no message is ever missed.
​

Multi stakeholder messaging
Separate inboxes for guests, owners, cleaners, and vendors, all connected through one platform.

Train the AI as you work
Answer a question once and turn it into an automated response or SOP directly from the inbox so the same question never needs to be handled manually again.

End to end automated workflows
Define exactly how situations should be handled from first message through final resolution without manual follow-ups.

Conditional decision making
Workflows adapt based on guest responses, staff/cleaner inputs, timing, and booking details, allowing every stakeholder to be involved automatically.

Human processes scaled into AI execution
Transforms your existing operational playbooks into repeatable automated actions across guest communication and operations.

AI generated tasks tied to real activity
Operational tasks are created and updated automatically from live guest conversations and reservation events, auto-updating based on the conversation.

Smart task assignment and auto workload awareness
Tasks are routed to the right team member based on role, availability, capacity, and proximity.

Mobile first execution
Field teams manage tasks, upload photos or videos, update status, and work in real time from the mobile app available on the Google Play Store or AppStore
​

Real time eligibility checks
Automatically determines what can be offered based on availability, turnover timing, and operational capacity.

Ops aware approvals
The system can check with cleaning or ops teams before approving same day early check ins, late check outs, extra nights, or custom offers.

Revenue optimized automation
Detects calendar gaps, sends offers at the right time, updates check in and check out times, and blocks or releases nights as needed to protect operations while maximizing revenue.
​

Supports all major lock brandsSeamless integrations with leading smart lock providers for automated code creation and access control.

Five minute onboarding
Quick setup with automatic code generation tied to reservation dates and times, no complex configuration required.