Have your team visit app.getbesty.ai/mobile on the phone itself to download it. It is not distributed through an app store, so sending someone to search for it will not work.

There is a demo mode you can preview without logging in, which is useful when you are explaining the app to a cleaning company before they have accounts.

The app is intentionally minimal, and that is a feature rather than a limitation. A scoped cleaner sees My Tasks and My Payments, opens a task, works through the checklist and submits any required photos. Nothing else competes for their attention.

If a field user reports that the app seems empty, check their permission scoping before assuming a fault. Seeing only their own work is usually correct.

Opening a task shows the checklist built from its template, grouped into categories such as Kitchen or Bathroom. Requirements can be a to-do list, a written answer, a number, a choice, a date or a photo upload.

Two things shape the experience. A requirement can carry a reference photo showing what "done" looks like, which settles most standards arguments before they start. And a requirement marked Attachment: Required cannot be completed without a live photo, which is how you get proof of work rather than a tick.

Optional requirements do not block completion.

Anything set under a listing's Data tab surfaces on the task: wifi, cleaner access codes, alarm or lockbox codes, trash days, where backup supplies live.

Notes stack from three levels, each labelled with its source, so the person sees your account-wide rule, the listing set rule and the property-specific exception together and can tell which is which.

If you track inventory, staff report each item at the end of a task, either as a number or as Low or Empty depending on how the item is configured. Besty then creates a single restock task covering everything that needs ordering, rather than one per item.

Push notifications require the app. Ticking Push under Settings, then My Account, does nothing until it is installed. That is the first thing to check when someone says notifications are not arriving.

Tasks can be started only near the property, enforced by GPS geofencing. That depends on the person having enabled Share this device location with Besty under Settings, then My Account. If a cleaner cannot start a task while standing in the driveway, their location sharing is the likely cause, and only they can switch it back on.

Reach out via chat or at support@getbesty.ai.