Besty's billing model
Besty charges on a per-listing basis. Your subscription fee is calculated daily based on the number of active listings connected to your account.
Because it is calculated daily, disabling a listing part-way through a month means you are only charged for the days it was active. There is no cut-off date on which listings are counted.
When am I billed?
Your billing date is your go-live date. You are charged on the same date each month, counting from the day your account went live, rather than on a fixed date shared by all customers.
How do I get my invoice?
Invoices are not sent automatically. We provide them on request.
Ask us for an invoice at any time, either through the chat or at support@getbesty.ai, and we will send it over. You can request a single month, several months at once, or everything since you onboarded, and we can send them to a different address such as your accountant if that is easier.
If you need invoices regularly for bookkeeping, it is worth asking for them on a set day each month so they arrive when you need them.
Is there a billing page I can access?
Besty does not currently have a self-service billing page in the app. For all billing enquiries, invoice requests, or questions about charges, contact us via chat or at support@getbesty.ai.
Do you charge tax or VAT?
Tax is not collected automatically on the subscription.
Still Having Trouble?
Reach out via chat or at support@getbesty.ai.