Decide which of these you are doing before configuring anything, because it changes what you set up.

Track only, which is what most operators do. You set pay per property, Besty accumulates what each person has earned, and you export at month end to see exactly who is owed what. You then create the bills in your accounting system or PMS. Besty does the counting, you do the paying.

Pay through Besty. You connect a payment method under Payments, then Settings, and choose Automatic on completion, Manual approval of each payment, or Batched. Upsells such as early and late check-in can also process here.

You can put a default cost on a template itself, under its Line Items tab, with Add Labor for what the job pays and Add Supply for consumables.

In practice most operators set pay per property instead, because the same departure clean pays differently at a studio and a six-bedroom house. Open Listings, choose a property, then Settings, then Accounting, and click Add Template to set what a given template pays at that home and who it is paid to.

Per-property rates override the template default, so a sensible pattern is a rough default on the template and the real number per property.

Under Operations, Payments rolls up labour and supply costs across six views: Overview, Payments, Expenses, Rates, Settings and User Status.

Overview is the quick read on costs, labour, supplies and headline stats. Rates is where you check what is configured where, which is the fastest way to find a property whose rate was never set.

A scoped field user sees My Payments in the mobile app: their own history and their own pending payouts.

Team-wide payout records are admin only. One cleaner cannot see what another is paid, which is worth stating plainly when you onboard a cleaning company that is nervous about rate visibility.

A line item marked as billable to the owner is passed back to them and flows into payment records, so it reaches owner statements rather than sitting in your own costs.

Inventory items carry costs from your Central stock catalogue and can be marked up for owner billing, and Bank Accounts under Inventory are the categories those expenses land in on a statement. Matching those names to your PMS account names keeps month end reconcilable.

Reach out via chat or at support@getbesty.ai.