Autopilot is when Besty is confident enough to send messages on your behalf. This indicates that Besty is fully certain about the accuracy of the listing information and is adept at aligning with your messaging preferences and tone. If Besty isn’t quite sure how to respond during autopilot it will create a draft for you to review and approve.
Apart from being a fail safe for autopilot, the draft feature is for hosts who want a more hands on approach to their guest communication as they’re able to review and approve the messages that Besty generates. Drafts will never be sent out automatically to guests without your approval.