Guest Portal, Agreements & Guidebooks
The guest-facing experience: pre-arrival sequences, rental agreements, access codes and guidebooks.
By Sam1 author4 articles
- What is the Guest Portal and how do guest sequences work?Building the pre-arrival sequence, the difference between the guest sequence and the unified guest portal, and how rental agreements and damage waivers are configured.
- Rental Agreements and Access Code DeliveryHow Besty handles rental agreement signing, when access codes are sent, and what to do if a guest didn't receive their code.
- Guidebook: save errors and adding a videoWhy Save Content fails on a guidebook page, and how to embed a YouTube video when the video block appears to have nowhere to put the link.
- Owner and Owner-Guest Reservations: What Besty Does and Doesn't DoHow Besty handles reservations marked as owner stays or owner-guest stays, including upsell and messaging exclusions.