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Consignee Notes

Written by Aziz Zaafouri

Consignees can add delivery instructions to help you during your tour. These notes are visible to you directly in the app.

Consignee notes give you useful information that can make the delivery easier and faster, such as:

  • Door codes

  • Presence of a dog

  • Special access instructions

  • If you need to ring multiple times

  • Any other helpful delivery details

Note icon on the map

When you approach a waypoint that contains a consignee note, a note icon appears on the map.

This indicates that additional delivery instructions are available for that stop.

Where to find consignee notes

Consignee notes are shown inside the Job window at each waypoint. When a note is available, you will see it clearly displayed in the job details.

  1. Tap on the waypoint on the map

  2. Open the job details

  3. Read the instructions shown under the Delivery hint from the consignee

The note is displayed in a highlighted blue box, so it is easy to spot

Support

For any further support, you can message us in the app

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