When you are on the Tour Performance/Usage&Analysis page, the map on the right (the Bettermile suggested route) might sometimes show fewer waypoints. This just means the map is currently showing a snapshot from later in the day instead of the start of the trip.
How to see all waypoints:
Step 1: Scroll down below the maps to the Sequence Fidelity section.
Step 2: Click on the timeline and select the earliest available time of the tour.
Pre-closed waypoints: If the driver closed certain waypoints before actually starting the tour, those points will not appear on the right map.
Low app usage: If the driver only used the app for a very short amount of time, the data collected might not be enough to show an accurate map.
Support
For any further support you can contact us here:
Email: support@bettermile.com
Accessibility Mo-Fr 7-18 Hrs