Use the Balance due view to find orders with money outstanding, check their schedules, update unpaid deadlines, and send payment reminders.

Each order shows the amount paid, the amount owed, its next or final deadline, and its current schedule status. Orders with installments also show how many installments have been paid.

Open an order to see each payment amount, deadline, timezone, and status. A payment may be shown as scheduled, due today, overdue, paid, or cancelled.

The deadline is based on the order form's timezone. If your account uses a different timezone, Beventi also provides local context when displaying the schedule.

Paid installments are locked and cannot be changed. Beventi also prevents you from moving an unpaid deadline into the past or placing installments in an invalid order.

For an older order without a detailed installment schedule, select Change due date to update its final payment deadline.

Select Send reminder on the order. Beventi queues a payment reminder for the buyer and records who sent it.

Only one manual reminder can be sent for an order within 24 hours. If the cooldown is active, the order shows when another reminder will be available.

The order shows the latest reminder, who sent it, when it was sent, and whether the buyer has viewed it. Open the order for the full reminder activity trail when it is available.

Automatic reminders and final notices also appear in the payment activity for the relevant schedule.

If you decide not to keep an unpaid order open, use Cancel & restock and confirm the action. This cancels the order and returns its items to stock.

The deposit is not refunded automatically. If a refund is required under your policy, process it separately after cancellation.

Why is "Send reminder" unavailable?

A reminder may already have been sent in the last 24 hours, or another reminder request may still be processing. The order shows the next available time when a cooldown applies.