The Bonterra Nonprofit Hub is a central component of our multi-sided marketplace platform, serving as a command center for nonprofits and other social good organizations to manage their Bonterra applications, data, and relationships, as well as connect with other funders and organizations within the Bonterra network.
Watch this video and discover how to navigate the Bonterra Nonprofit Hub—the central dashboard for organizations managing profiles, funding opportunities, and fundraising tools.
The Bonterra Nonprofit Hub is a crucial foundation that enables seamless integration and collaboration within Bonterra's ecosystem.
FrontDoor users can leverage the Nonprofit Hub, powered by Bonterra, to further maximize the funding coming to their organization by exploring new opportunities.
Organizations can navigate the Nonprofit Hub to leverage its features and drive philanthropic impact by following the steps below.
If your organization previously used FrontDoor, your users and profiles have been migrated. You can now manage your organization’s information, payment methods, funding readiness, and user access directly through the Nonprofit Hub.
Step 1: Enter the Nonprofit Hub
View the Welcome Page
Upon signing in, users land on the Nonprofit Hub’s Welcome page, which serves as the Dashboard home.
This is your entry point that provides an overview of the platform's tools and functionalities. Here, you can explore key features accessible through the Nonprofit Hub.
Utilize the Navigation Panel
On the home page of the Nonprofit Hub is a user-friendly navigation tool that allows organizations to easily manage their profile, funder relationships, and other key functionalities.
Use the left-hand navigation panel to access different areas of the Hub, including:
Home - The landing page that provides an overview of the organization's activities and upcoming deadlines.
Bonterra GrantMatch - Access the grant matching and writing solution to discover funding opportunities.
Organizations - Organization profile management moved from FrontDoor to the Bonterra Nonprofit Hub.
FrontDoor Account Owners can manage their organization profile through the Nonprofit Hub.
FrontDoor secondary users can view the profile, but are restricted from making changes to their organization's profile.
Grants Management - Submit, track, and manage grant applications created by funders using Bonterra Grantmaker.
FrontDoor - Access FrontDoor tools such as funder portals, gift confirmations, and disbursement payment details.
Step 2: Discover features available in the Nonprofit Hub
Explore funding opportunities using Bonterra’s GrantMatch
Discover funding opportunities through Bonterra GrantMatch, an AI-driven grant matching and writing solution. The GrantMatch portal is a powerful tool that helps verified Nonprofit Hub users identify and secure grant funding aligned with their organization's mission and needs.
Get Started with GrantMatch
Users can click "Get Started" to create a profile and begin their journey with the GrantMatch portal. Detailed information about the organization is necessary, such as its mission, focus areas, and funding requirements.
The following fields are included in the GrantMatch profile (NOTE: All fields are mandatory, except for the Program Location field, which is optional.):
Organization Name
Mission Statement
Program Details
Program Location
Population Served
Once all fields are completed, select "View Grant Matches." A list of matches will populate.
Comprehensive GrantMatch and Organization profiles will lead to better AI-driven matching algorithm results that connect organizations with relevant grant opportunities.
Connect with the Bonterra Que
Bonterra Que is built specifically for nonprofit fundraising success. Using Bonterra's curated coaching and fundraising best practices, immediately apply our guidance to launch a successful campaign. Begin chatting by clicking the "Ask Que" button in the bottom right-hand corner of the home page. Learn how to use this exciting tool.
Learn about Bonterra's broader solutions
The Nonprofit Hub also offers information on a suite of Bonterra solutions:
Fundraise & Engage Supporters - Organizations can attract donors, increase engagement, and empower their base with a seamless supporter experience.
Track & Manage Impact - Improve community outcomes, simplify business processes, and showcase successes through a unified impact and case management solution.
Explore Articles & Resources - Access a wealth of expert-curated content to stay informed and learn best practices.
Access Gifts and Company Portals
FrontDoor users can easily return to the FrontDoor portal from the Nonprofit Hub home page to manage their gift confirmations and company portal access.
Step 3: Manage User Profile settings
Nonprofit users can select the profile icon in the top right corner of the screen to manage their user settings or log out.
Within the settings, users can update their contact information, as well as reset their password if needed.
Step 4: Understand Feature Limitations
The authentication process for FrontDoor or FrontDoor-enabled company portals remains the same.
Gift confirmation workflows, Company Portal features, and Payment Console features of FrontDoor remain unchanged.
Multi-factor authentication (MFA) is not enabled in the Nonprofit Hub.
Bonterra Nonprofit Hub will not integrate with the CyberGrants system.
Organizations cannot directly apply for grants within the CyberGrants platform through the Nonprofit Hub.