How to get here
In the left menu, click Overview.
Navigate to the Membership insights section.
Find the Distribution tab on the page.
You are now on the Membership distribution screen.
Step-by-step guide
Review the chart
When the page loads, the Membership distribution card shows a polar area chart. Each coloured segment represents a different membership type. The size of each segment tells you how many active members have that membership type in the selected period. A legend at the bottom of the chart shows which colour matches which membership type. Hover over a segment to see the exact number of members in that category.
Understand the filters in use
The chart responds to filters set at the top of the Insights page. From date (required): The start of the date range you want to analyse. Only memberships active from this date onwards are included. To date (required): The end of the date range. Only memberships active up to this date are included. Membership type (optional): Limits the chart to specific membership types. If left empty, all types are included. Minimum membership duration in days (optional): Only includes members who have been enrolled for at least this many days. Useful for filtering out very short-term sign-ups. Note: Guest and staff memberships are never included in this chart, regardless of your filter settings.
Switch the segment
In the top right corner of the card you will see a segment selector button (it says "All" by default). Click it to open a dropdown with three options. All: One chart showing the overall distribution across all members. This is the default view. Gender: Separate charts split by gender (e.g. Male, Female, Unspecified). Each gender gets its own polar area chart. Age: Separate charts split by age group. Each age group gets its own polar area chart. Click the segment you want. The dropdown closes and the chart reloads with the new breakdown. When you select Gender or Age, you may see multiple charts stacked vertically — one for each group. They are sorted alphabetically by group name.
Read the tooltip
Next to the segment selector there is a small info icon (ℹ). Hover over it to see a reminder that all membership types are included, but guest and staff memberships are not included in this chart.
Select a different centre
The chart automatically shows data for the currently selected centre (the one selected in the global centre selector at the top of the dashboard). To see data for a different location, switch the centre in the global selector. The chart reloads automatically.
Do you need help?
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