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The image won't upload

Written by Ronny Christensen

Problem

An image cannot be uploaded to the class type.

Possible cause

The file is not in a supported format, or the image does not meet the minimum size requirements.

Solution

  1. Make sure the file is JPEG, PNG or GIF.

  2. Check that the image is at least 320 × 240 px.

  3. Try with a different file to rule out a corrupted file.

If the problem persists, contact support and include details about:

  • The file format and size of the image.

  • Any error messages you saw.

  • When the issue occurred.

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