Problem
You are trying to upload an image inside the content editor, but the image does not appear or you receive an error message.
Possible cause
The editor uploads images through a separate image service. The upload may fail due to a slow internet connection, an image file that is too large, or an unsupported file format.
Solution
Check your internet connection and try uploading the image again.
Try a different image file — the original may be too large or in an unsupported format.
Use a common image format such as JPEG or PNG.
Reload the page and try again. Note that your title and teaser will need to be re-entered — consider saving your text elsewhere before reloading.
If the problem persists, contact support and include details about:
The file format and size of the image you are trying to upload.
The error message shown.
When the issue occurred.