Problem
The instructor is not being assigned to class instances even though a coach has been selected.
Possible cause
The assignment depends on two settings: Coaches must have at least one instructor selected, and Planning type must match the desired assignment method — fixed, weekly rotation or by day of the week.
Solution
Check that at least one instructor is selected under Coaches.
Check that Planning type matches the way you want instructors distributed.
Save the changes.
If the problem persists, contact support and include details about:
The class name.
Which planning type is selected.
The names of the instructors not being assigned.