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The search finds nothing

Written by Ronny Christensen

Problem

The search field returns no results.

Possible cause

The search only matches the product name. If the product was created under a different name, it will not appear.

Solution

  1. Check the spelling of what you are searching for.

  2. Try searching for part of the product name.

  3. Clear the search field to show the full list and browse it manually.

If the problem persists, contact support and include details about:

  • The search term you used.

  • When the issue occurred.

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