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Requestor Guide

Overview of the Dashboard, Appointments, and Configuration areas for Boostlingo requestor administrators.

Written by Quinn Bott

This guide gives requestor administrators a quick tour of the main areas of the Boostlingo platform.

Dashboard

The Dashboard is the first thing you see when you sign in. The Overview gives a snapshot of current usage and upcoming scheduled appointments. The Logs tab gives real-time access to detailed usage reports, which you can filter as needed.

Appointments

Requestor Admins can create appointments and view all scheduled, completed, and in-progress assignments. Select an appointment record to open the Appointment Viewer for its details. Requestor Admins see all appointment viewers; requestors see viewers for appointments they participate in.

Configuration

In Configuration, the first section is your admin profile — change your email, reset your password, and access your IVR number for OPI. In the Company tab, update your company details. Requestor Admins can add users and other administrators in the corresponding tabs.

Next steps / Getting more help

For requestor admins: to learn more, contact your Account Manager to schedule a training session.
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​See also:
​Place On Demand Call (Browser)
​Place On Demand Call (Mobile)
​Requestor — scheduled OPI/VRI appointment in the browser

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