Requestors and Requestor Admins can set a display language for the Boostlingo web application. Once set, the interface switches immediately and remembers your choice across sessions and devices.
Important Note: This changes the language of the application interface only. It does not affect interpretation services. It's available to Requestors and Requestor Admins for their own profile, on the web app only, and must be enabled by your Boostlingo account team before it appears.
Set your display language
Sign in to the Boostlingo web application.
In the left-hand navigation menu, the display language toggle is located right below the search bar.
Click 'en' to open the toggle.
Select 'French Canadian' to toggle the language selection. It will switch automatically, no need to refresh your page.
The application switches immediately. No page reload is needed.
Common questions
I selected French Canadian but the page is still in English. What happened? The feature must be enabled for your organization. Your preference is saved and activates once it's enabled. Contact Support and mention that you selected French Canadian.
Does this change the language for my whole organization? No. This is a personal setting that only affects your own view.
Will dates, times, and number formats change? No. This version changes labels and menus only.
Why are some messages still in English? A small number of system messages haven't been translated yet. This is expected and will be resolved in an upcoming update.
The French Canadian option shows as "temporarily unavailable." What does that mean? This means you previously selected French Canadian, but the option has been temporarily disabled. Your preference is saved and will reactivate automatically when French Canadian is re-enabled. Your page will continue to show in English until then.
Known limitations
Web app only. Mobile app support is coming in a future release.
Some system error messages display in English at launch. Full error translation is in progress.
Organization-managed values (such as service types and custom fields) continue to display in English.
Date, time, and number formats aren't affected by this setting.
Troubleshooting
Symptom | Likely cause | Fix |
Display Language field not visible | Feature not yet enabled for your account, or you're viewing another user's profile | Contact Boostlingo Support to confirm feature availability. Confirm you're editing your own profile. |
Selected French Canadian, page still shows English | Feature not yet enabled for your account or environment | Contact Support. Your preference is saved and will activate when enabled. |
Language reverted to English after signing in on a new device | Expected if the feature isn't yet enabled; otherwise a sync issue | Confirm French Canadian is still selected in your profile settings. If missing, reselect and save. |
Some UI text still in English | Strings not yet translated (known gap at launch) | Expected. Full translation coverage ships in a follow-on update. |
Error messages appearing in English while the UI is in French | Error message translations pending | Expected at launch. Will be resolved in an upcoming content update. |
Next steps / Getting more help
For requestors: if the Display Language field isn't visible or the language won't switch, confirm the feature is enabled for your account with Boostlingo Support. Your preference is saved and will activate once it's enabled.