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Request Preferred Interpreters

If enabled by an LSC admin, requestors can mark one or more preferred interpreters for an appointment. This doesn’t automatically schedule that interpreter, but the preference is shown prominently to the LSC. This article covers how.

Written by Quinn Bott

Add Preferred Interpreters

To add preferred interpreters, open the Appointment Viewer for the appointment (Appointments > Click into the appointment itself)
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In the Team tab, clicked + Add Preferred Interpreters.
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From there, you will see a list of interpreters you've previously worked with, and the date and quantity of the appointments. You also have the ability to search and filter by different criteria.
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Once you have located the interpreter(s) you wish to mark as preferred, select the box next to their row and click Add Interpreters:
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When an LSC admin views the appointment, they will see the interpreters marked as Preferred in the status section with a red heart icon:
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Next steps / Getting more help

For requestors: if you don’t see the option to add preferred interpreters, let your LSC admin know — the feature must be enabled for your account.
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