While we don’t currently offer direct plan upgrades, there are easy options available depending on your current plan type.
For Pay-As-You-Go Users:
If you're on a Pay-As-You-Go plan and would like to upgrade, you can simply book a higher-tier plan at the same location.
No need to cancel—just select your preferred plan when making your next booking.
For Monthly Subscribers:
If you’re subscribed to a monthly plan (e.g., 10-packages-per-month) and want to move to a VIP plan or downgrade from a VIP plan to a Monthly plan, here’s how:
Cancel your current subscription before the renewal date.
Rebook your preferred higher or lower tier plan.
This allows you to seamlessly switch to a plan that better fits your needs.
Never miss a delivery again!
Use Bounce Package Acceptance.
If you have any questions or need help choosing the right plan, feel free to contact our Support Team at support@usebounce.com or via live chat. We're always happy to help!
USEFUL LINKS 🎯
For more info about package acceptance, check out Bounce Package PickUp
To read all of our help articles, visit the Bounce Help Center.