Each ticketed event has a Box Office that shows its sales, attendance, and reports. The Ticketing Dashboard summarizes ticket sales across all of your events.
Open an Event's Box Office
Go to Events and find the event.
On the event, click the green ticket menu and select Box Office.
The Box Office opens in a new tab. It shows Checkout, Ticket Sales, Attendance, Recent Activity, and Quick Actions for the event.
Print the Event Report
In the Box Office, under Quick Actions, click View Event Report. The Event Summary Report opens in a new tab.
Click Print at the top right. Use your browser's print options to print the report or save it as a PDF.
The report includes a Sales Summary with tickets, gross sales, fees, and net sales for Online, Reader, Cash, and Complimentary sales, before and after refunds.
Note: The report is not final. Refunds and disputes can change the totals for a while after the event.
Download the Ticket Sales List
In the Box Office, under Recent Activity, click All Activity.
On the Ticket Sales page, narrow the list if needed:
Filter by payment type with All, Credit Card, Terminal - All Readers, Cash, or Complimentary.
Filter by status with All, Completed, Pending, Refunded, or Partially Refunded.
Click Download and select Full Report or Check-in Report.
View Ticket Sales Across Events
Go to Events -> Ticketing. The Dashboard tab opens.
Set the date range. It defaults to the current school year (08/01 to 07/31). To narrow the report to one setup, use the All Ticket Setups menu.
Review the Events, Revenue, and Percent Cashless totals. The table below lists each event with its Online, Card Readers, Cash, and Total sales.
To open an event's Box Office, click the green icon next to the event. The Box Office opens in a new tab.
To download the dashboard, click Export Report.
Note: The Ticketing Dashboard is a summary report and is not meant for reconciliation.
View a Pass Box Office
Go to Events -> Ticketing -> Passes.
Next to the pass, click View [Box Office name] Box Office.
To view passes from a previous school year, select the year from the school year menu at the top of the page. The Passes tab stays open for that year.
