Enter cash sales in the Checkout so the event's cash total is tracked in the Box Office, just like cashless transactions. You can enter cash in bulk at the end of the night, or enter it each time someone comes through the gate.
This article assumes you have the Checkout open for the event from the Box Office (click Launch Checkout). For an overview of the Box Office, see Using the Box Office.
Enter Cash in Bulk
Use this method to keep track of cash and tickets separately, then enter the totals at the end of the night.
Enter the number of tickets sold in the box under each ticket type.
Click Cash. The Checkout window opens with each ticket and the total.
Accept the cash, then click Complete Payment.
Order has completed. appears at the top of the Checkout page.
Enter Cash for Each Gate Entry
Use this method to enter cash each time someone comes through the gate.
Enter the number of tickets for the party at the gate in the box under each ticket type.
Click Cash.
Accept the cash, then click Complete Payment.
The screens are the same as in Method 1.
See Cash in the Box Office
Cash entered in Checkout is tracked in the Box Office along with the other payment types.
Go to Box Office Home.
The sale is added to the Cash row in Payment Breakdown. Cash shows not verified until it's closed out.
Recent Orders lists the sale with its payment type.
Close Out Cash After the Event
If you didn't enter cash in Checkout, or you have cash left to add, such as the count from a gate cash box, close out cash in the Box Office after the event. Cash already entered in Checkout or the Gate App is counted for you.
In the Box Office, click Close out cash or + Record cash.
Enter the cash and verify the total. For each step, see Use the Box Office, under Close Out Cash Sales.
After you verify, the event's status changes to Closed.
