Inbox
What Is the Resync Button on Your Social Accounts?
What does the Refresh button in the inbox do?
How Can I Search Messages by Contact or Lead Name in the Inbox?
Can I schedule my email in the inbox?
Can I save my email as a template?
Can I use variables when composing an email from the general inbox?
How can I filter messages in my Social Inbox for leads only?
I can't see my messages in the Social Inbox. What should I do?
How can I filter messages in my Social Inbox?
How do I view only messages that haven’t been replied to?
How can I find only important messages in my social inbox?
What does the “Date range” filter do?
How can I mark messages as important?
Can I add a note and tag my team in Social Inbox messages?
Can I mark a message as done?
What is the “To Do” section?
What is the “Done” section?
What is “My Inbox”?
Can I switch to other inboxes my team has given me access to in the Social Inbox?
Why do I see a "Create Lead" button in my Social Inbox messages?
Can I access lead info from a Social Inbox message?
Can I save a reply as a template from the Social Inbox?
How can I access the templates I created and saved in my Social Inbox?